Shipping policy

By placing your order, you acknowledge and agree to this dispatch timeline.
Thank you!

Flat Rate $11.99 – For orders under 5 kilos. 

Free Shipping for orders over $200. Excludes NDIS & Bulky Orders. NOT AVAILABLE FOR CREATIVE ACTIVE KIDS VOUCHERS REDEMPTIONS.

Free pick up options: Engadine and Corrimal, NSW. Free delivery to near suburbs for orders over $100.

For bulky items or parcels going to rural areas, a quote will be sent prior shipment. NDIS Orders are excluded of flat rate shipping and/or discount codes (unless payment is done during the sale period).

Depending on the condition of the item and circumstances surrounding the reason for return, a 10% restocking/admin fee may apply.

All products that are in stock will be dispatched within 1-3 business days from confirmed payment. In case of postal delays, we will notify you as soon as possible by email or text message. Some bulky products might not be in stock and will take 5/10 business days to arrive to our warehouse (located in Corrimal, NSW). If you are unsure please message us and we can confirm estimated arrival dates. During a sale or school holidays, dispatch times may vary.

We only use Australia Post.